@extends('frontend_layouts.main')
@section('main-container')

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                                    <h2>FAQs about SPOC</h2>
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                                          What is SPOC?
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                                            <p>SPOC stands for Single Point of Contact. It is a concept where users and customers can access all the services they need through one point of contact, rather than having to navigate multiple service providers.</p> 
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                                          What services does SPOC offer? 
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                                            <p>SPOC offers a range of logistics services, including inventory management, warehouse management, packaging, and efficient order fulfilment. SPOC provides comprehensive logistics support to help B2B, B2C, and eCommerce businesses streamline their operations and enhance overall efficiency.</p>
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                                          How does SPOC differ from other logistics service providers?
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                                            <p>SPOC differs from other logistics service providers by offering a single point of contact for all logistics needs. This makes it easier for businesses to access the services they need and reduces the confusion and potential inefficiencies that can result from having to navigate multiple service providers</p>
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                                            How does SPOC ensure the safe and timely delivery of goods?
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                                              <p>SPOC uses advanced technology and integrated processes to ensure the safe and timely delivery of goods. SPOC also works with a network of trusted logistics partners to provide reliable transportation and delivery services.</p>
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                                            Can I track my shipments with SPOC?
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                                              <p>Yes, SPOC provides real-time tracking information for all shipments, so you can monitor the progress of your deliveries and stay informed about their status.</p>
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                                            Does SPOC offer international shipping?
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                                              <p>Yes, SPOC offers international shipping services to help businesses reach customers around the world.</p>
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                                            What are the payment options available with SPOC?
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                                              <p>SPOC offers a variety of payment options to make it easy for businesses to pay for their logistics services. These may include online payment methods such as credit cards, debit cards, net banking, and digital wallets, as well as credit and billing options.</p>
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                                            What is the pricing model of SPOC?
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                                              <p>The pricing model is very competitive and affordable due to maximum Pin Code coverage and several Logistics Service Providers (LSPs) on board.</p>
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                                            Does SPOC offer any discounts or promotions?
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                                              <p>Yes, we do provide referral and volume discounts based on membership categories of "Silver, Gold, or Platinum," as well as promotions.</p>
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                                            How can I contact customer support at SPOC?
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                                              <p>We are easily accessible through chat, email, or phone calls.</p>
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                                            How does SPOC ensure that my returns are minimized?
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                                              <p>In logistics services, a Single Point of Contact (SPOC) minimizes returns by optimizing communication, ensuring accurate documentation, monitoring shipments, addressing issues promptly, and collaborating with suppliers and customers. These efforts streamline operations, reduce errors, and enhance customer satisfaction, ultimately minimizing returns.</p>
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                                            How does SPOC ensure that my customer payments post-delivery are collected and credited to my account?
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                                              <p>SPOC has a policy to credit the Cash on Delivery (COD) payment within an agreed-upon time.</p>
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                                            How does SPOC ensure minimizing weight variations in my shipments?
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                                              <p>We have the option to send weight variation-related information to the shipper/buyer that was mentioned by the Logistics Service Provider (LSP) after the pickup of the consignment to rectify the same.</p>
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