GLAD Agritech Limited (“We” or “Our” or “Us” or “Company” or “GLAD”) is a company duly incorporated under the provisions of the applicable laws in Uganda, which provides various technology-related services/platforms under the brand name ‘GLAD’.
Please read this privacy policy carefully while accessing or using the website/mobile application of GLAD or any other platform/tool developed by GLAD or availing of any Services provided by the Company. You agree to be bound by the terms described herein. By indicating Your acceptance of this privacy policy on our application/website, You hereby consent to the collection, processing, usage, and transfer of your personal information (including sensitive personal information) in accordance with this privacy policy.
This privacy policy (“Privacy Policy”) applies to the use or access of the domain name/website www.gladagritech.com, GLAD’s mobile application, and any of the platform/tools developed by GLAD from time to time. The Privacy Policy constitutes an integral part of the agreements/terms and conditions of use between GLAD and its merchants and users/customers. The website, mobile application, and platforms/tools (both online and offline) developed by GLAD are individually referred to as the “Platform”.
The Platform(s) inter-alia facilitates a more comfortable form of e-commerce in relation to various technology-related services including but not limited to logistics management services/solutions, checkout services, early COD services, and other services that the Company may provide to its Users from time to time whether online or offline (“Services”).
The Services would be made available to such persons who have agreed to become users of the Platform (referred to as “You” or “Your” or “Yourself” or “User”, which term shall also include persons who are accessing the Platform merely as visitors or who undertakes any of the Services) in accordance with the Platform’s terms of use as may be formulated by GLAD and uploaded on its website from time to time (“Terms of Use”).
This Privacy Policy has been designed and developed to help You to understand the following:
“Personal Information” means any information that relates to the User, which, either directly or indirectly, is capable of identifying the person concerned.
“Sensitive Personal Data or Information” means personal information of a User relating to a password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological, and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by the Company for processing or storage. However, any data/information that is freely available or accessible in the public domain or furnished under the applicable law shall not qualify as Sensitive Personal Data or Information or Personal Information.
While using our Services, we may collect the following categories of Personal Information from the Users:
Hereinafter collectively referred to as “User Information”.
In order to avail of the Services, the Users may also be required to upload/share certain documents (for instance, national ID, etc.), on the Platform and/or e-mail the same to the Company. Accordingly, the term “User Information” shall also include any such documents uploaded or otherwise provided by the Users. We may also keep records of telephone calls received and made for making inquiries, orders, or other purposes necessary for the administration of Services.
We may also receive and/or hold information about the User’s browsing history including the Uniform Resource Locator (URL) of the site that the User visited prior to visiting the Platform as well as the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to access the World Wide Web), User's computer operating system and type of web browser the User is using as well as the name of User's Internet Service Provider (ISP). The Platform may use temporary cookies to store certain data (that is not Sensitive Personal Data or Information) that is used by Us for the technical administration of the Platform, research, and development, and User administration. In addition,
We will retain User Information only to the extent it is necessary to provide one or more Services. By providing your information, You consent to the collection, sharing, disclosure, and usage of the information in accordance with this Privacy Policy. The information, which we collect, may be utilized for various business and/or regulatory purposes including but not limited to the following purposes:
We may need to disclose/transfer User’s Personal Information to certain third-party service providers in order to provide Users with the Services they have opted for.
We may need to disclose/transfer User’s Personal Information to Governmental and judicial institutions/authorities, to the extent required:
The Company may also make all User Information accessible to its employees and data processors/third party vendors only on a need-to-know basis and for the purposes set out in this Privacy Policy. The Company takes adequate steps to ensure that all the employees and data processors/third party vendors, who have access to, and are associated with the processing of User Information, respect its confidentiality and that such data processors/third party vendors adopt at least such reasonable level of security practices and procedures as required under applicable law. However, the Company does not disclose information, individually labelled or aggregated, obtained through Marketplace Application programming interface on behalf of a User to other Users or any third parties, unless required by law.
Non-personally identifiable information may be disclosed to third-party ad servers, ad agencies, technology vendors, and research firms to serve non-targeted advertisements to the Users. The Company may also share its aggregate findings (not specific information) in a non-personally identifiable form based on information relating to the User’s internet use (to the extent set out in this Privacy Policy) to prospective, investors, strategic partners, sponsors, and others in order to help grow the Company's business.
We may also disclose or transfer the User Information, to another third party as part of reorganization or a sale of the assets or business of the Company. Any third party to which the Company transfers or sells its assets will have the right to continue to use the Personal Information and/or other information that a User provides to Us in a manner consistent with this Privacy Policy.
The third party to which the Company transfers or sells its assets will have the right to continue to use the Personal Information and/or other information that a User provides to Us in a manner consistent with this Privacy Policy.
We take the security of your information seriously and use reasonable security practices and procedures, including administrative, physical, and technical measures, to safeguard your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. We have implemented security features to prevent the unauthorized release of or access to your Personal Information.
However, the transmission of information over the internet is not completely secure. While we do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We will retain your Personal Information only as long as it is necessary for the purposes for which it was collected or as required by applicable laws or regulations. When your Personal Information is no longer required for these purposes, we will securely delete or destroy it.
The Platform may contain links to other websites or applications of interest operated by third parties. However, once you have used these links to leave our Platform, you should note that we do not have any control over that other website/application. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website/application in question.
Our Platform uses cookies and other tracking technologies to distinguish you from other users of our Platform. This helps us to provide you with a good experience when you browse our Platform and also allows us to improve our Platform. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
GLAD Agritech Limited may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page
By using the Platform and/or by providing your information, you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
GLAD Agritech Limited, Central Kampala, Central Division, Nakasero 11 Kyadondo, Uganda
Email: admin@gladagritech.com
Phone: +971567578352
This Privacy Policy was last updated on {{date('d-m-Y')}}.